Aerocom Healthcare understands that pneumatic tube systems are viewed as critical systems by hospital staff, requiring availability 24 hours a day, 365 days a year. That demands a customer support program with national reach manned by factory-trained system experts who understand a customer’s specific needs, have a wealth of technical knowledge and can provide rapid response.
For this reason, Atreo Services is the exclusive service provider for Aerocom Healthcare. What makes Atreo different is its commitment to personalized attention, industry-specific expertise and ability to solve your problems promptly while delivering the outstanding value you deserve. Atreo has a nationwide technical service team to fully support Aerocom tube systems. In addition, Atreo delivers capabilities tailored to each hospital’s unique operating environment.
- 24/7 phone support – remote system support
- Scheduled maintenance programs
- Emergency service
- Preventive Maintenance Agreements
- Operation agreements
- Spare parts program
- On-site Training Programs for facility technicians and users
Atreo Services can service and support most pneumatic tube systems of the major brand-name manufacturers.